DELIVERY & RETURNS

DELIVERY INFORMATION 
We ship with our special express service
European Union: 1 working day
International: up to 1-3 working days

Alzúarr shoes are exclusively available at ALZUARR.COM

PRICES, SHIPPING, VAT, DUTIES & CUSTOMS

FREE WORLDWIDE EXPRESS SHIPPING
All international orders are included VAT, duties and customs charges. There will not be any additional costs.

All shipments are sent securely with track and trace.

RUSSIA: We ship with mail of Holland or EMS to Russia.

WE SHIP WORLDWIDE TO 194 COUNTRIES
Except: North-Korea

ZONE 1
Belgium, Denmark, Germany, Finland, France, Britian, Ireland, Italy, Luxembourg, Austria, Poland, Portugal, Netherlands, Spain, Sweden

ZONE 2 
Aaland Islands, Albania, andorra, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus, Estland, Greece, Hongary, Kosovo, Croatie, Letland, Lithuania , Macedonia, Malta, Moldavia, Monaco, Montenegro, Norway, Romania, San Marino, Serbia, Slovenia, Slovakia, Czech Republic, Turkey, Vatican, Switzerland

ZONE 3
Afghanistan, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Canada, Central African Republic, Chile, China, Columbia, Comoros, Congo, Cook Islands, Costa Rica, Cuba, Curaçao , Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Gambia, Georgia, Ghana, Grenada, Guatemala, Honduras, HongKong, Iceland, India, Indonesia, Iraq, Iran, Israel, Ivory Coast, Jamaican, Japan, Jordan, Cameroon, Kazakhstan, Kenya, Kuwait, Laos, Lebanon, Liberian, Libya, Madagascar, Maldives, Malaysia, Marocco, Mexico, Mongolia, Namibia, Nepal, New-Zealand, Nigeria, Oman, Pakistan, Palestina, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Polynésie, Puerto Rico, Qatar, Russia, Saudi Arabia, Senegal, Singapore, Sudan, Suriname, Syria, Taiwan, Tanzania, Thailand, Tunisia, Ukraine, Uzbekistan, Venezuela, United Arab Emirates, United States, Vietnam, Zambia, Zimbabwe, South Africa, South-Korea

 

RETURNS
Our returns guarantee entitles you to return the product for any reason within 30 days of having received it. You have the right to open the package and check the contents but the product must be returned unused. All original packaging, price labels etc. shall be returned with the product without having been tampered with.
Shipping costs will not be refunded, unless there was a mistake in delivery caused by us. In this case, please contact us first.

You can return an item by using the online return form.

EXCHANGE 
If the shoes do not fit well you can exchange them for the right size. We will ship the right size to you for free worldwide.

 

REFUNDS
Refunds will be credited back to the card originally used for payment within 14 days.
Please note that the shipping costs are not refunded, unless your products are faulty.
The original shipping charges will not be refunded.
You will be notified by email once your return has been received and processed.